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Store Policy & Shipping Rates

We want you satisfied! Our business is based on good customer service. We realize that the best service begins with explaining our business policies. Please read the below policies. We hope that you find your shopping experience with us a rewarding one and please let us hear from you!

PAYMENT AND ORDERS

Cornerstone accepts checks and credit cards through Braintree. We also accept PayPal. If you have an established PayPal account, just use your account as you normally would use it. If you would like more information on PayPal, or if you would like to open a free account with them, visit their website at: http://www.paypal.com. You do not need a PayPal account to process your order.

If you would rather mail your check or money order in to us, complete the cart and print the totals or copy them. Mail in your check or money order to us at:

Cornerstone Book Publishers

PO Box 24652
New Orleans, LA 70184

Checks and money orders must be payable in U.S. Dollars and drawn on a U.S. bank. All checks or money orders must be made payable to Cornerstone Book Publishers. Sorry, no C.O.D. orders. All dishonored bank checks will be subject to a $25.00 service fee. We reserve the right to hold an order until the check is cleared. Once an order is placed, we cannot combine it with another order nor cancel it once it is processed.

Shipping Rates:

Continental United States and U.S. Military Bases

Orders up to $24.99 … $6.95

Orders from $25. up … FREE

Alaska, Hawaii, Puerto Rico, and U.S. Protectorates: $6.00 + $0.59 per item

Non-U.S. shipping rates

Africa: $6.99 + $4.19 per item

Asia and Pacific Islands: $4.99 + $2.99 per item

Atlantic, Caribbean & Other Islands: $6.99 + $4.19 per item

Australia: $4.99 + $2.99 per item

Canada: $4.99 + $2.00 per item

Europe: $2.99 + $1.89 per item

Israel: $6.99 + $2.39 per item

Japan: $4.99 + $2.39 per item

Latin America: $4.99 + $2.99 per item

Middle East: $6.99 + $4.19 per item

We have no control over the cost of shipping. Non-US orders can be sometimes far more expensive than realized. To try and help with the shipping costs, the default shipping option for non-US orders is by flat rate. Shipping can, depending on the location, take sometimes 6 to 8 weeks for delivery. If you wish your order delivered sooner, please send us an e-mail prior to placing your order and we can give you the shipping rates for expedited shipping.

CONTACTING US ABOUT AN ORDER

Contact us here.

If you contact us about an order be sure to include both your name and date of order. Without this information, it makes it very difficult to trace an order. E-mails sent without identification or with attachments will be disregarded.

RUSH ORDERS

We endeavor to ship all in-stock items ASAP of receipt of order (usually within 3 business days of the order), but delivery times cannot be guaranteed. They are only estimates based on the carriers delivery times, and do not include Customs processing. If your order is needed by a special date, please let us know prior to placing your order, and we will make every effort to accommodate you. NOTE: Orders received after Noon (ET) will be processed on the next working day (Saturday, Sunday & holidays excluded).

RETURNS, LOST ITEMS & OTHER PROBLEMS

We at Cornerstone are proud of the quality of our books and if what you buy is not satisfactory it may be returned for exchange, credit or refund within thirty (30) days of purchase date.

PRIVACY

When you place an order, or e-mail us, all information collected is kept strictly confidential. Information you give us is NEVER sold or given to anyone outside of our company without your express permission.

PRICES ARE SUBJECT TO CHANGE

We make every effort to maintain the prices on Cornerstone; however, due to conditions beyond our control, all prices and availability of items are subject to change without notice.

FOR INFORMATION

Should you desire more information, prices or availability of books not listed on Cornerstone, e-mail us and we will be happy to search the book for you. Our search department can locate many hard to find books. Just ask.

Please Note: Out of concern for viruses, we do not accept or receive e-mails with attachments. All e-mails with attachments are deleted unread and unopened. If something cannot be sent in any other manner except by attachment, send us an e-mail (with no attachment) explaining why you must send the attachment and we will forward you an address where you can send the mail.

Thank you very much for your business! We appreciate every customer greatly.

 

Cornerstone Book Publishers

PO Box 24652
New Orleans, LA 70184

1cornerstonebooks@gmail.com